Delivery

Delivery in the UK Mainland is normally £3.95. Some larger items ( more then 30 kg or longer than 1,5 metres) however delivered to the following areas below may incur an extra delivery charge. If this is the case then a member of our customer services team will contact you to discuss the various options before the item is dispatched to you.

Areas which may incur an additional delivery charge

  • UK islands, e.g. Isle of Wight, Jersey, Isle of Jura, etc.
  • Northern Ireland.
  • Parts of the Scottish Highlands.
  • Parts of Scotland.

In the instance that the product carries an additional charge to be delivered, a member of our customer services team will contact you before the item is dispatched. More details are available on this policy on our delivery page.

Courier Delivery (Monday-Friday)

Heavy, high value and express delivery orders will be delivered by a courier and must be signed for by an adult.

If delivery is attempted by a courier and nobody is able to take the delivery, a card will be left and the package will be returned to the depot to await collection or redelivery instructions. A second attempt at delivery will be made and a card left if necessary.

If the package is still not collected or redirected within the allotted time the package will eventually be returned to our warehouse. In this case a missed-delivery fee of £9.95 may be charged.

International Delivery

Our apologies but we are not able to dispatched outside UK at the moment. We are working closely with our partners in order to offer this service in the future. Apologies for any inconvenience this may caused.